Privacy Policy

Introduction

ChinaMedGuide ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chinamedguide.org.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you:

• Contact us through our contact form or email
• Subscribe to our newsletter or updates
• Submit inquiries about hospitals or medical services
• Participate in surveys or feedback forms

This information may include: name, email address, phone number, location, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website or source
• Device identifiers and characteristics

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you newsletters, updates, and promotional materials (with your consent)
• Improve our website content, functionality, and user experience
• Analyze website traffic and usage patterns
• Detect, prevent, and address technical issues or security threats
• Comply with legal obligations and enforce our terms of service

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activity. Cookies are small data files stored on your device.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics)
• Advertising Cookies: Used to deliver relevant advertisements (e.g., Google AdSense)

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Third-Party Services

We use third-party services that may collect information about you:

• Google Analytics: For website traffic analysis
• Google AdSense: For displaying advertisements
• Supabase: For database and backend services
• Vercel: For website hosting

These third parties have their own privacy policies governing their use of your information.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our website
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security of your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Portability: Request transfer of your information to another service
• Withdraw Consent: Withdraw consent for data processing where consent was given

To exercise these rights, please contact us at support@chinamedguide.org.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@chinamedguide.org
• Website: chinamedguide.org